Terms of Service

Clear expectations for trusted collaboration

These terms govern your access to and use of Linear Syber Tech products and services. Please review them carefully to understand the responsibilities of both parties.

Effective date: October 3, 2025

Account & access

You must provide accurate registration information and maintain the confidentiality of your credentials. You are responsible for activities that occur under your account.

  • Notify us immediately of unauthorized access or security incidents.
  • Ensure users comply with these terms and applicable laws.
  • Refrain from tampering with or reverse-engineering the platform.

Subscriptions & billing

Fees are invoiced according to the plan selected. Unless stated otherwise, payments are due within 30 days. Late payments may result in service suspension.

  • Pricing details are published on our site or in your order form.
  • Plans renew automatically unless cancelled in writing before renewal.
  • Taxes and third-party fees are the customer’s responsibility.

Acceptable use

You agree not to misuse Linear Syber Tech services or disrupt other customers. This includes prohibitions on:

  • Uploading malicious code, spam, or infringing content.
  • Attempting to bypass security controls or penetration testing without consent.
  • Using the service for unlawful surveillance or harassment.

Service level & support

We provide 24/7 monitoring and response, with detailed SLAs communicated in your service agreement. Planned maintenance windows will be announced in advance.

  • Critical issues receive initial response within 30 minutes.
  • Non-critical tickets are acknowledged within one business day.
  • Status updates are posted to the service status page.

Termination

Either party may terminate the agreement for material breach if it is not cured within 30 days of written notice. Upon termination, you must discontinue use and return or destroy confidential information.

Sections relating to confidentiality, fees owed, indemnification, and dispute resolution survive termination.

Governing law & disputes

These terms are governed by the laws of Bangladesh. Disputes will be resolved through good-faith negotiations, followed by binding arbitration in Dhaka if required.